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Help Desk agents will be online
7:00 a.m. – 5:00 p.m. Monday – Friday.

To provide the most efficient service, please email your request for all assistance (network, hardware, application, or password) to ITMHelp@cps-k12.org. Please include a callback number.
If you do not have access to email, you may leave a voicemail at 513-363-0390, option 1.

Return calls from agents could show on your phone as “Restricted” or “Unavailable”.