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Help Desk agents will be online
7:00 a.m. – 5:00 p.m. Monday – Friday.
To provide the most efficient service, please email your request for all assistance (network, hardware, application, or password) to ITMHelp@cps-k12.org. Please include a callback number.
If you do not have access to email, you may leave a voicemail at 513-363-0390, option 1.
Return calls from agents could show on your phone as “Restricted” or “Unavailable”.
State/Provincial Content: USA-OH 126.96.36.199.2.0
PowerTeacher Gradebook: 188.8.131.52
Machine Uptime: 267 days, 2 hours, 32 minutes, 0 seconds
PS Server Uptime: 2 days, 1 hour, 25 minutes, 38 seconds
LDAP Enabled for Staff, Teachers